The Information Line service answers a telephone call and plays the caller a series of pre-recorded messages the call then terminates. Optionally, the service may repeat the pre-recorded message for a customisable time period.
It is a very easy-to-set-up facility capable of handling many thousands of calls where information is required to be provided to the caller. The information can be a recorded message or can be generated via a text-to-speech service.
Similar in some respects to answerphone lines, information line campaigns are often short-lived and high volume, and can be difficult for companies to plan for. For example a voting line may only be live for a number of hours but may take tens of thousands of calls. Callagenix now offer the ability to cope with these challenges on a pay-as-you use basis.
To see a case study of this service in action, click here.
These are just some of the benefits your business will gain from using our information line service services:
If you are interested in a information line service, please call us 0870 626 0626.